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Consumer Assistance

If you have bills that have been placed with CSFV get in touch with one of our trained account specialists to discuss your options. Please be aware that when a bill gets sent to our office for collections, the bill is due in full. If you have financial circumstances that need further explanation let us know.

Useful Consumer Links

[Please note: The links below are not hosted by CSFV]

ASK DOCTOR DEBT

At Ask Doctor Debt, you can quickly find straightforward answers to your credit and debt questions. They are there to provide you resources and information to help you work through your debt questions.

EXPERIAN

Experian is a business services and global credit information group.

TRANSUNION

One of the largest credit bureaus in the United States, Transunion provides credit information to both businesses and individuals.

EQUIFAX

A consumer credit reporting agency in the United States, considered one of the three largest American credit agencies along with Experian and TransUnion.

ACA INTERNATIONAL

CSFV is proud to be certified by ACA International. The association establishes ethical standards; produces a wide variety of products, services and publications; and articulates the value of the credit and collection industry to businesses, policymakers and consumers.

Fair Debt Collection Pratices Act

United States statute intended to eliminate abusive practices in the collection of consumer debts, to promote fair debt collection, and to provide consumers with an avenue for disputing and obtaining validation of debt information in order to ensure the information's accuracy.

Fair Credit Reporting Act

The Federal Credit Reporting Act is the federal law that regulates the collection, dissemination, and use of consumer information, including consumer credit information.

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